HPE Foundation Care - 3 Year Extended Warranty - Warranty

  • Part: 1702647
  • Model: H8QD9E

Availability

Always Available
Product is available and will be delivered in an agreed timeframe

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer

  • General Information
    • Manufacturer
    • Hewlett Packard Enterprise
    • Manufacturer Part Number
    • H8QD9E
    • Manufacturer Website Address
    • https://www.hpe.com/au/
    • Brand Name
    • HPE
    • Service Name
    • Foundation Care - Extended Warranty
    • Product Type
    • Warranty
  • Service Information
    • Service Main Type
    • Maintenance
    • Service Sub Type
    • Physical
    • Electronic
    • Service Characteristic
    • Parts & Labour
    • Service Description
    • 9x5 Next Business Day
    • Provided Support
    • Remote Diagnosis
    • Repair
    • Parts Replacement
    • Web Knowledge Base Access
    • New Releases Update
    • Phone Support
    • Service Response Time
    • Next Business Day - Parts & Labour
    • 2 Hour - Phone Support
    • Service Location
    • On-site
    • Service Duration
    • 3 Year
    • Product Supported
    • HPE Servers:
      • ProLiant DL360 Gen10
      • DL360 Gen10 Base
      • DL360 Gen10 Entry
      • DL360 Gen10 High Performance
      • DL360 Gen10 Performance